🔄 Refund Policy — Dooars Tech Solutions
Dooars Tech Solutions is committed to delivering high-quality services in Website Development, Software Solutions, IT Services, and Business Consultancy. This Refund Policy outlines the terms under which refunds may or may not be issued.
💼 1. General Policy
All payments made to Dooars Tech Solutions are considered advance payments for time, resources, technology, and expertise reserved for the project.
Due to the customized nature of our services, refunds are limited and subject to the conditions below.
🌐 2. Website Development Services
✔ Full refund available only if work has not yet started
✔ Partial refund may be provided if the project is cancelled during initial stages
❌ No refund after design approval, development progress, or delivery of work
❌ No refund for domain registration, hosting, third-party tools, or licenses once purchased
💻 3. Software Development Services
✔ Partial refund may be considered before major development milestones
❌ No refund once coding, customization, or deployment has begun
❌ No refund for custom software developed specifically for the client
❌ No refund after delivery, installation, or acceptance of the software
🖥️ 4. IT Services & Technical Support
❌ Payments for IT services, maintenance, troubleshooting, or support are non-refundable once service has been provided
✔ Subscription-based services may be cancelled for future billing cycles (if applicable)
🧠 5. Consultancy Services
❌ Consultancy, advisory, or strategic services are non-refundable, as they involve professional expertise and time
❌ No refund for completed consultation sessions, reports, or recommendations delivered
📦 6. Digital Products & Deliverables
All digital deliverables are non-refundable, including:
Software files
Designs
Documents
Reports
Source code
AI content or media
Downloadable materials
Once delivered, ownership access cannot be revoked; therefore refunds are not possible.
⏱️ 7. Project Cancellation by Client
If the client cancels a project:
Charges will apply for work completed up to the cancellation date
Third-party costs already incurred will not be refunded
Remaining balance (if any) may be refunded at the company’s discretion
⚠️ 8. Delays or Non-Cooperation
Refunds will not be issued if project delays occur due to:
Failure to provide required information or materials
Lack of communication or approvals
Changes in project scope by the client
External factors beyond company control
🔧 9. Service Issues & Resolution
If you are not satisfied with our service:
✔ Please contact us first
✔ We will make reasonable efforts to resolve the issue
✔ Revisions or corrections may be provided as per project agreement
🏛️ 10. Exceptional Cases
Refunds, if approved in special circumstances, will be:
Processed within 7–15 business days
Issued through the original payment method (where possible)
Subject to administrative deductions, if applicable
📌 11. Policy Updates
Dooars Tech Solutions reserves the right to modify this Refund Policy at any time without prior notice. Updated versions will be posted on our website.
📞 Contact Us
For refund requests or queries, please contact:
Dooars Tech Solutions
🌐 Website: www.dooarstecsolutions.com
📧 Email: info@dooarstechsolutions.com
📞 Phone: +91-731-931-0500
✅ Final Note
By engaging our services or making a payment, you acknowledge that you have read, understood, and agreed to this Refund Policy.
